Volkswagen is set to enhance its in-car experience by integrating ChatGPT into its vehicle voice assistant technology. Starting in the second quarter, drivers will be able to control navigation, air conditioning, and infotainment systems through voice commands and ask general knowledge questions. The company emphasizes data protection, with the system designed to delete answers immediately after they are provided.
The move reflects a broader trend among carmakers to incorporate digital and AI features into vehicles. Volkswagen is working with software vendor Cerence to create a new user experience based on large language models. The ChatGPT feature will be included as a standard in several Volkswagen models, including the ID.7, ID.4, ID.3, Tiguan, Passat, and Golf.
In the automotive industry, generative AI is also being used internally to streamline administrative tasks and provide quick access to information. American Honda and General Motors have adopted Microsoft Copilot to assist employees, while Mercedes-Benz has invested in AI reskilling and is piloting ChatGPT in its manufacturing sites. Volkswagen is currently exploring AI-powered tools for content and image generation within various departments.
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